Job Description

TechSpace is a Gold Coast phone and device repair business with stores at Robina Town Centre and Stockland Burleigh Heads. We're looking for an experienced Repair Technician to join our Robina team.

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This is a hands-on bench role. You'll spend your day diagnosing and repairing phones, tablets and laptops for walk-in customers, with the tools, parts and support to do the job properly.

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What you'll be doing

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Diagnose and repair iPhone, Samsung and other Android phones – screens, batteries, charging ports, cameras, back glass
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Repair iPads, tablets, MacBooks and Windows laptops
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Software troubleshooting, data transfers and device setup
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Quote customers accurately and explain the fix in plain language
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Test every device thoroughly before it goes back to the customer
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Keep the bench, tools and parts organised and log jobs in our repair system
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What we're looking for

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Minimum 1 year of hands-on experience repairing mobile phones (more is welcome)
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Confident with iPhone and Samsung screen and battery replacements
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Strong troubleshooting skills – you work out what's actually wrong, not just swap parts
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Positive with customers: clear, patient and honest about what can and can't be fixed
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Reliable and organised, comfortable managing your own queue of jobs
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Able to work at either our Robina or Burleigh Heads store as needed
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Nice to have (not essential)

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Micro-soldering or board-level repair
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MacBook and laptop repair experience
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Experience with RepairDesk or a similar repair-shop POS
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What's in it for you

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$65,000 – $80,000 base depending on experience, plus sales commission on accessories and add-ons
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Full time and casual positions available
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Well-equipped bench, quality parts and a team that backs you
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Real growth opportunities – we promote from within, with a clear path to team lead or store manager for the right person
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Staff discounts on products and services
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Sound like you? Apply with your resume and a few lines about the repairs you're most confident with.

📌 Phone & Device Repair Technician City Of Gold Coast
🏢 Techspace
📍 City of Gold Coast