It Help Desk Team Lead: Inspire, Own Ops, Deliver Excellence North Sydney

It Help Desk Team Lead: Inspire, Own Ops, Deliver Excellence North Sydney

25 Sep
|
The Missing Link
|
North Sydney

25 Sep

The Missing Link

North Sydney

The Missing Link is seeking an IT Help Desk Team Leader to mentor a quick-paced Service Desk in Sydney. You will own team performance, coach staff, and work hands-on to resolve incidents while delivering outstanding client experiences.

You will balance leadership with solid technical skills, ensuring SLAs are met, CSAT remains high, and processes are followed across on-prem, hybrid and cloud settings.
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📌 It Help Desk Team Lead: Inspire, Own Ops, Deliver Excellence North Sydney
🏢 The Missing Link
📍 North Sydney

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