Job Description
Business Analyst, Payments (12-month contract)
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Contract
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Forward with Cuscal
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At Cuscal, our Commercial and Business teams are the backbone of our organisation. From supporting clients and driving growth to ensuring compliance, managing finances, and fostering a positive workplace culture, our people play a vital role in achieving our commercial objectives while staying true to our values.
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If you're looking for a role where your skills and ideas make a real impact, join us to help shape the future of payments in Australia.
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As a Business Analyst – Payments, you'll play a critical role in delivering complex payments solutions across Cards and real-time payments.
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You'll work closely with product, technology and client teams to define requirements, drive discovery and translate business needs into actionable outcomes that deliver value to our clients and their customers.
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You'll make an impact by:
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Translating requirements into explicit user stories with acceptance criteria
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Producing high-quality artefacts including process maps, gap and impact analysis
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Supporting delivery teams through refinement and solution design
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Driving data validation, reconciliation and migration activities
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Partnering with stakeholders across product, engineering and external clients
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About you:
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You're an experienced Business Analyst with deep payments expertise and the ability to navigate complex, enterprise environments.
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Must have experience:
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Strong experience in cards switch processing
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Hands-on knowledge of AS**** / ISO**** messaging
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Experience setting up debit, credit and prepaid card products
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Solid understanding of dual message processing
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Knowledge of card schemes (Visa, Mastercard, eftpos) and scheme compliance
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Experience with New Payments Platform (NPP)
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Understanding of PayID, PayTo, CoP and PACs messaging
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Familiarity with SWIFT messaging standards
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Key capabilities:
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Expert in requirements gathering and documentation
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Strong experience in process mapping, gap analysis and technical specifications
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Ability to lead workshops and drive stakeholder alignment
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Proven experience working with technical teams in agile environments
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Strong data analysis skills, including SQL and Oracle
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Nice to have:
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Exposure to digital wallets and tokenisation
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Experience with financial crime / fraud systems in Cards or NPP
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Why Cuscal?
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At Cuscal,you'llexperience interesting workthat'stransforming. You get the security of an established organisation and the energy of a company committed to innovation. For 60 years,we'veset the standard in payments, and nowwe'repreparing to redefine it for the future.
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You'llalso enjoy a range of benefits, including:
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Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities
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Wellbeing focus: We support your physical, mentaland financial health with holistic initiatives and access to discounts via Cuscal Advantage
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Inhouse Barista: for whenever you feel like your favourite hot beverage
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Cuscal is an equal opportunity employer committed to creating a diverse, inclusive and barrier-free workplace. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ communities and individuals from culturally diverse backgrounds.

📌 Business Analyst, Payments (12-Month Contract) (New South Wales)
🏢 Cuscal
📍 New South Wales