Cumberland City Council is seeking a Customer Experience team lead to drive high-quality, end-to-end service across multiple sites.
You will oversee frontline channels and foster a customer-centric culture while ensuring service standards are upheld.
The role requires extensive leadership experience, robust communication, and a proactive approach to change initiatives.
Willingness to travel between Merrylands, Wentworthville, Berala, Greystanes and Auburn offices is expected.
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📌 Multisite Customer Experience Leader (New South Wales)
🏢 Cumberland Council
📍 New South Wales
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