Job Description
Join the Giant Noosa Team – The Bike Shop Where We Actually Ride!
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We don't just sell bikes; we build relationships, foster a pumping local community, and get people out enjoying the absolute magic that the Noosa region has to offer. Whether it's supporting a family to begin exploring the Noosa River, fine-tuning an elite race setup for gravel-loving adventurers, or doing a world-class suspension set up for Parkies chuck & Wooroi flow, we aim to optimize the ride for every rider.
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We are seeking a professional, highly passionate, customer-focused Retail Sales Associate / Bike Mechanic to join our tight-knit team,
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Are you ready to break away from traditional retail grinds, set up your career, and become a vital voice in a growing, adventure-driven cycling community?
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About Us
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Giant Noosa is not your average bike shop. We are a small, highly passionate team of avid riders and technical enthusiasts who care deeply about our craftsmanship, our customers, and the riding lifestyle. As an official retailer of Giant Bicycles, we offer a comprehensive lineup of gravel, road, mountain, electric, hybrid, and youth bikes.
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We are growing an exceptionally engaged local community by breaking down retail barriers and prioritizing human connection. We back our premium hardware with expert, high-tier mechanical servicing, bespoke service offerings, and a welcoming, inclusive shop culture tailored for all riders—from kids and retirees to elite triathletes.
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About The Role
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As our new team member, you will be the face and energy of the store. You aren't just staffing a counter; you are forging instant connections with the local community, exploring individual rider dreams,



and facilitating high-precision mechanical solutions, whether working in partnership with the mechanics or utilising your own mechanical skills.
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Key Responsibilities
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Customer Engagement & Community Building: Respond genuinely to walk-ins, digital inquiries, and community notifications with a professional, non-intimidating approach. Contribute proactively to the collective vision for a successful, sustainable, growing Giant Noosa community.
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Sales Mastery: Drive product, accessory, and bike fleet sales using our structured sales process.
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Inventory Management & Store Presentation: Maintain an immaculate, high-energy floor presence, ensuring timely stock receipt, replenishment and safety compliance.
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Mechanical Execution/Support: Support or deliver high-quality workshop bookings, routine component servicing, assemblies, and complex repairs within capability.
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Communication, Representation & Culture: Ensure professional communication and attire in every interaction. Ensure appropriate representation of the Giant Noosa brand at all times. Engage in proactive communication with management and support a positive in store culture.
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About You
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Actually Ride: You are a genuine bicycle enthusiast who lives for two wheels and loves sharing that passion across disciplines.
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Customer Oriented:



You thrive on customer interactions and genuinely care about their experience. You are committed to growing the Giant Noosa community and thrive on a high-speed, busy, inclusive retail environment.
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Tech-Savvy: You are comfortable using up-to-date cloud-based point-of-sale systems, booking software, and digital communication applications.
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Team Collaborator: You are highly professional with exceptional communication skills, proactive identifying professional development needs and ready to work in close partnership with our Manager and team.
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Industry Experience: We are open to candidates with strong backgrounds in retail sales, those interested in mechanical training, OR established, fully qualified bicycle mechanics wanting a more meaningful role.
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What We Offer
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Above-Award Pay Rate within an Individual Flexible Agreement: $***** to $*****/hour (dependent on mechanical experience and sales capability) offered within an Individual Flexible Agreement.
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Discounted Product: Staff discounts on bikes, parts and accessories and servicing costs.
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Flexible Structure: Full-Time, Part-Time, or Casual positions will be considered for the right candidate.
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Prime Location: Based in our premium, modern facilities in Noosa, just a stone's throw away from the trails and best riding the Sunshine Coast has to offer.
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Growth & Support: A yearly professional development budget, training and support to elevate your sales and/or mechanical knowledge and career progression.
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Contact: Jesse Sutton (Manager) with questions regarding the position on ************.
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Giant Noosa is an equal opportunity employer, committed to diversity and inclusion in the workplace.

📌 Sales Associate / Bike Mechanic (Queensland)
🏢 Giant Noosa
📍 Queensland