Cranbourne Hyundai & Chery are looking for a
friendly, organised and customer-focused Automotive Service Receptionist
to join our busy Service Department.
This is a great opportunity for someone who enjoys a varied role, loves interacting with customers and wants to be part of a supportive team representing two exciting automotive brands.
About the Role
As our Service Receptionist, you'll be the welcoming face of our Service Department while also providing valuable administrative support to the Service team.
You'll play an important role in helping our department run efficiently and ensuring our customers receive a professional and positive experience from the moment they contact us through to their vehicle collection.
Day-to-Day Duties
Your responsibilities will include, but not be limited to:
Handling phone and online service bookings
Greeting customers and providing a friendly, professional first point of contact
Answering incoming calls and directing enquiries to the appropriate team member
Assisting customers with Service Department enquiries
Supporting Service Advisors with day-to-day administration
Assisting with Repair Order costing
Reconciling daily banking
Scanning, filing and maintaining service documentation
Processing general administration and paperwork
Assisting with customer arrivals and directing customers to the appropriate Service Advisor
Maintaining an organised and professional reception area
Providing support to the wider Service Department as required
Other duties as required
About You
We're looking for someone who is personable,



reliable and organised, with a genuine commitment to providing great customer service.
You'll ideally have:
Previous experience in reception, administration, customer service or the automotive industry
Excellent communication and telephone skills
A friendly and professional manner
Strong attention to detail
Good organisational and time-management skills
The ability to multitask and prioritise in a busy environment
Confidence using computer systems and learning new software
A positive attitude and willingness to help wherever needed
The ability to work effectively as part of a team
Automotive experience is highly regarded but not essential.
If you have the right attitude, strong customer service skills and a willingness to learn, we'd love to hear from you.
Meet the Brands
Hyundai
Hyundai is one of Australia's most recognised and trusted automotive brands, with a reputation for quality, safety, innovation and technology.
With a diverse range of popular SUVs, passenger vehicles and electrified models, Hyundai has built a large and loyal customer base across Australia.
As part of our Service team, you'll have the prospect to represent a brand that customers know and trust.
Chery




Chery is one of the exciting new brands making its mark in the Australian automotive market.
With a focus on technology, safety, modern design and value, Chery is rapidly growing its presence across Australia.
Joining our team means you'll be part of that growth and have the opportunity to represent a fresh, ambitious brand as it continues to build its Australian customer base.
Be Part of the Booran Motor Group
Cranbourne Hyundai & Chery are proudly part of the
Booran Motor Group
, an established and growing automotive group with a strong focus on its people, customers and local communities.
When you join Booran Motor Group, you're joining more than just a dealership. You'll become part of a broader automotive organisation that provides opportunities to learn, develop and grow your career.
We believe our people are at the heart of our success, and we are committed to creating a positive, supportive and professional workplace.
Why Join Us?
Represent two exciting automotive brands
Become part of the Booran Motor Group
Work within a supportive and professional team
Develop your automotive, customer service and administration skills
Opportunity for ongoing learning and career development
A varied role where every day brings something different
Be part of a team that values exceptional customer service
Ready to Join the Team?
If you're a people person who is organised, reliable and ready to build your career, we'd love to hear from you.
#J-*****-Ljbffr

📌 Automotive Service Receptionist - Cranbourne Hyundai & Chery (Melbourne)
🏢 Booran Motors
📍 Melbourne