Job Description
Become Our Director's Right Hand & Time Multiplier!
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Metro Hail is thriving, and our Director needs a reliable partner to help him focus on the big picture while you keep everything running smoothly behind the scenes.
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We're leaders in hail damage claims management and roof restoration, experiencing massive growth. This role ensures the Director's time and focus go where they matter most.
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If you love creating order, thrive on being the person who keeps everything moving, and want to learn the inner workings of a growing business, this is your chance.
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What You'll Be Doing
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Owning the Director's inbox and calendar – protecting and optimising his time
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Acting as the strategic filter – knowing what needs his attention and handling the rest
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Managing both professional and personal priorities – from board meetings to family commitments
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Daily coffee runs - An essential part of the daily operations
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Fleet management - Ensuring our fleet remains operational
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Social Media Management - Monitoring Facebook and Instagram as well as approving content
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Creating structured meeting agendas and keeping discussions focused
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Recording and writing up meetings with insights on what was said and the dynamics in the room
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Managing mainline calls – being the voice of Metro Hail when needed
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Liaising with external parties – insurers, vendors, and partners
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Spotting problems before they happen and building systems to prevent them
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What We're Looking For
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Systems thinker – you see patterns in chaos and create solutions
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Strong communicator – you write clearly and capture meeting nuances
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Ownership mentality – when something's yours, it gets done
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People reader – you understand dynamics, not just words
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Tech-savvy problem solver – you pick up new platforms quickly
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Discreet but confident – trusted with sensitive info and willing to speak up
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Brisbane based – full-time in our Albion office (Mon–Fri, with flexibility for after-hours when required)
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Why Join Us
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Direct mentorship from our Director
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Real business exposure – see how decisions are made and deals get done
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A front-row seat to the growth of a fast-scaling company
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Opportunities to take on projects and expand your responsibilities
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Weekly company lunches, monthly social events, annual business retreats, and a fun team culture
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The Package
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$90,000 – $95,000 base (depending on experience)
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Performance bonuses
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Full-time, onsite in Albion
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Annual leave, sick leave and 12% super
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About Our Director
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He's focused, moves quickly, and values excellence – but also approachable, team-oriented, and invested in the team's success. Once you've earned his trust, you'll have the freedom to speak on his behalf and shape how he works day to day.

📌 Executive Assistant (Victoria)
🏢 Metro Hail
📍 Victoria