Job Description
Full-Time | Monday to Friday | No Weekends | Townsville
Casey Dentists is seeking an experienced, confident and motivated Dental Receptionist & Treatment Coordinator to join our busy team.
This is a varied back and front office role for someone who enjoys providing exceptional patient care, building relationships and working in a fast-paced, skilled environment.
We are a locally owned, contemporary dental practice offering a comprehensive range of general and advanced dentistry, including implants, wisdom teeth, All-On-Four, orthodontics, same-day crowns and surgical procedures in our onsite day-surgery facility.
THE ROLE
You will be an important part of the patient journey, responsible for:
Welcoming and assisting patients
Appointment scheduling and patient follow-up
Responding to phone, email and social media enquiries
Discussing treatment plan financing options with patients
Converting enquiries into appointments
Processing payments and general administration
Ad Hoc days on front office reception




Working closing with our dentists responding to patient enquiries
Supporting the clinical team and Practice Manager
ABOUT YOU
We are looking for someone who is:
Experienced in reception, administration, sales or customer service (highly regarded)
Confident and professional
An excellent communicator with a warm telephone manner
Highly organised with exceptional attention to detail
Able to multitask and remain calm under pressure
Proactive, reliable and able to use initiative
Confident with computers and fast, accurate touch typing
Professionally presented and committed to providing outstanding patient care
Dental or medical reception experience is highly regarded, but not essential for the right person.
WHAT WE OFFER
Monday to Friday
8.00am start
1:15pm finish on Friday
Modern, state-of-the-art facility
Supportive professional team
Variety and opportunity to develop
Remuneration based on experience

📌 Treatment Co Ordinator & Dental Receptionist (Townsville)
🏢 Casey Dentists
📍 Townsville