25 Sep
|
BuildRight Construction AU
|
Australia
25 Sep
BuildRight Construction AU
Australia
JoinaleadingpremiumapartmenthotelgroupinQueenslandasaGuestServiceManager.Thisleadershiproleisidealforanexperiencedhospitalityprofessionalwhoispassionateaboutdeliveringexceptionalguestexperienceswhileleadingfrontofficeoperations.YouwillworkcloselywiththeHotelManagerandcollaboratewithhousekeepingandmaintenanceteamstoensureoutstandingservice,smoothdailyoperations,andhighpresentationstandards.Thisisanexcellentopportunitytoadvanceyourcareerwithawell-establishedhospitalityorganisation.
The Chance
JoinaleadingpremiumapartmenthotelgroupinQueenslandasaGuestServiceManager.Thisleadershiproleisidealforanexperiencedhospitalityprofessionalwhoispassionateaboutdeliveringexceptionalguestexperienceswhileleadingfrontofficeoperations.YouwillworkcloselywiththeHotelManagerandcollaboratewithhousekeepingandmaintenanceteamstoensureoutstandingservice,smoothdailyoperations,andhighpresentationstandards.Thisisanexcellentopportunitytoadvanceyourcareerwithawell-establishedhospitalityorganisation.
Key Responsibilities
Leadandoverseedailyfrontofficeoperationsandguestservicedelivery
Supervise,coachanddevelopthefrontofficeteam
Createapositiveandcollaborativeworkplaceculture
Handleguestfeedbackandresolveconcernsprofessionally
Ensureallfrontdeskproceduresarecompletedaccuratelyandefficiently
Deliverexceptionalcustomerserviceandexceedguestexpectations
Prepareandmanagestaffrostersandpayrollrequirements
Workcloselywithhousekeepingandmaintenancetomaintainpropertystandards
Ensurecompliancewithcompanypolicies,proceduresandservicestandards
SupporttheHotelManagerwithdailyoperationalresponsibilities
ManagehoteloperationsintheabsenceoftheHotelManager
Maintainhighstandardsofprofessionalismandguestsatisfaction
Requirements & Eligibility
PreviousexperienceasaDutyManager,ManageronDuty,AssistantManagerorsimilarleadershiprole
Experienceworkingwithina4-staror5-starhotelenvironment
Strongleadershipandteammanagementskills
Excellentcustomerserviceandguestrelationshipmanagementabilities
Strongcommunicationandinterpersonalskills
Abilitytoworkeffectivelyunderpressureinafast-pacedenvironment
Excellentorganisationalandtimemanagementskills
Professionalpresentationandpositiveattitude
Abilitytocollaboratewithmultipledepartments
Commitmenttodeliveringoutstandingguestexperiences
Special Instructions
Eligibleforvisasponsorshipifrequiredfortherole.
Full visa sponsorship available under Australia Subclass 482 / 186 Employer Nomination.
J-18808-Ljbffr
📌 Guest Service Manager City Of Gold Coast (Australia)
🏢 BuildRight Construction AU
📍 Australia