Job Description
- | - || Occupational group | Administration || Workplace Location | Brisbane Inner City,Brisbane - South |**About the Role**In this role you will deliver quality outcomes for children, young people and families (Leader of Self) in accordance with the *Children's Health Queensland Leadership Excellence Framework* and the Queensland Public Service and the CHQ values. Your contribution will include:* Greeting patients and their families and responding to their needs* Providing a qualified telephone service* Providing directions and advice regarding locations of services/and/or patients within the facilityProvide an efficient and professional administrative support, which includes:* To provide excellent customer focus in a friendly and helpful manner, maintain the ability to communicate clearly and confidently with parents, patients, members of the public and departmental staff both in person and over the telephone.* Undertaking administrative tasks to support patient flow, patient care and movements within the facility* Liaising with various departments with regards to resources required* Maintaining data integrity by checking all data in the patient information and billing systems and modifying/updating to ensure accuracy and compliance with policies and procedures.* Maintain and provide support in accordance with policies and procedures for both medical and administrative records* Proficiently complete functions associated with the wait listing of patients, bookings for appointments, managing appointment cancellations,



rescheduling and removals from the waiting list using the relevant information systems in a timely manner.* Prioritise workload effectively and perform duties responsibly in the absence of supervision* Manage and undertake specific administration duties as directed* Demonstrate high work ethics, the ability to work autonomously and a high level of pride in your work.* Adhere to relevant Queensland Health policies, standards and relevant legislative requirements, providing feedback on recommendations for improvements to Line Manager**About Children's Health Queensland Hospital and Health Service (CHQ HHS)**Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.
n
Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the
(),
Jacaranda Place, Ellen Barron Family Centre, our
(
-services/community-health-services/), our
(
-services/mental-health-services/), and other statewide services and programs including specialist outreach and telehealth
services.**Inclusion




and diversity**To encourage inclusive practices in recruitment, we are committed to increasing our
(
-
governance/strategic
-
direction/plans/aboriginal
-torres-strait-islander-health-workforce) and building inclusive cultures that respect and promote
()
and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.**Some of the great benefits of working at CHQ HSS**If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:* Opportunities for professional growth and development* Competitive renumeration* Annual pay increases* *****% employer superannuation contribution* 17.5% annual leave loading* Salary packaging* Employee wellness and assistance program* Work/life balance, variety, and flexibilityYou can find out more about why it's so great to work at CHQ HHS
(
-for-us/).## Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote
()
and
(
-and-diversity-
commitment).Applicants
are encouraged to apply online.
n
Please review the Role Description, Information Pack and Applicant Tool Kit for more information on application process requirements. Agency referrals will not be accepted for this position.- *Hold down the control (Ctrl) button and use your computer mouse to select multiple options*- *Hold down the control (Ctrl) button and use your computer mouse to select multiple options*

📌 Administration Officer Immunisation And Administration Officer 2E Outpatients (Queensland)
🏢 Health
📍 Queensland