Job Description
Employment Type Permanent n
Closing Date 31 Dec *******:59pm n
Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)n
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Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. Job Description n
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Ready to Make a Difference? Join Our Iconic Team at Telstra!
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At Telstra, we're more than just a leading telecommunications company—we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an
iconic Aussie brand
that's been connecting Australians for generations. You won't just be a friendly face in-store—you'll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
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Opportunities available across these locations:
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Eaton
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Bunbury
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What You'll Be Doing:
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Deliver Exceptional Customer Experiences:
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
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Be the Go-To Tech Expert:
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
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Achieve and Excel:
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
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Collaborate and Contribute:




Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
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Salary and Benefits:
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Hourly Rate:
$***** per hour
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*Junior rates apply for those under 20 years of age.
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*Penalty rates are as follows:
Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.
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Plus 12% Superannuation
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**If you are eligible to receive Variable Remuneration, the eligibility, calculation and payment will be determined by the Variable Remuneration plan's rules (which we may change from time to time).
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the first 2 months guaranteed while you learn on board.
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Generous Discounts:
Enjoy
30% off Telstra services
and exclusive offers with over
240 brands and partners
.
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Leave Options:
Take advantage of
16 weeks of paid parental leave
, the
Telstra Extra Day Off
,
gender affirmation leave
,
Cultural Leave
,
Blood Donor Leave
, and the ability to purchase up to
4 weeks of additional leave
.
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Training & Career Growth Opportunities:
Access over
17,000 learning programs
with LinkedIn Learning, and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
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Flexibility:




We offer flexible working hours and a supportive approach to parental leave—
do it your way!
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Recognition & Rewards:
Benefit from
monthly performance rewards
and a range of recognition programs to celebrate your success.
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Inclusive Culture:
Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
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I s it You We're Looking For?
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Excellent Communication Skills:
You're a natural at connecting with people and making their day better.
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Solution-Oriented Approach:
You enjoy thinking on your feet and tailoring solutions for each customer.
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Sales Drive:
You're motivated to achieve (and exceed!) sales targets and KPIs.
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Passion for Learning:
You're eager to grow and develop your skills in a dynamic environment.
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Resilience and Positivity:
You have a can-do attitude, even when things get busy.
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Customer-Facing Experience:
Previous experience is a plus but not —bring your enthusiasm and we'll teach you the rest!
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How to Apply:
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Ready to kickstart your journey with us? Click "Apply Now" to submit your application! After applying, keep an eye out for an email from our partner, HireVue , to complete the next step in our assessment process.
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Join Us at Telstra Retail:
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When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can't wait to see what you'll bring to our team!
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📌 Telstra Retail: Customer Service & Sales Consultant (Expression Of Interest) (Bunbury)
🏢 Telstra
📍 Bunbury