from stakeholders. Analyse current processes and identify
gaps, impacts, and improvement areas . Work closely with
business and Agile delivery teams . Prepare
process flows, business requirements, and functional documentation . Support
UAT, testing, and business readiness activities . Coordinate with stakeholders to ensure requirements are clearly understood and delivered. Assist with
process improvements, SOP updates, training, and change management . Experience in
banking/financial services, complaints, or deceased estates
is highly desirable. Solid
stakeholder management and communication skills
required.
J-18808-Ljbffr
📌 Business Analyst With Complaints Sydney (Australia)
🏢 XPT Software
📍 Australia
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