Turn First Visits into Lifelong Memories Every day at Gumbuya World, families create memories they'll treasure forever. We're looking for a passionate

Membership & Loyalty Specialist

to help turn those first-time visits into annual traditions. You’ll drive membership growth, renewals and guest engagement through exciting campaigns, member experiences and data-driven insights that keep guests coming back for more adventure. What You’ll Do

Grow membership and annual pass sales Drive renewals, retention and member engagement Create exciting campaigns, offers and member communications Deliver exclusive member events and experiences Analyse guest behaviour and identify growth opportunities Manage loyalty reporting,



CRM data and member insights Work closely with Marketing and Guest Services to enhance the member experience Source potential partners for membership offers About You

Experience in memberships, loyalty, CRM, guest services or marketing Passionate about creating exceptional customer experiences Solid communication and relationship-building skills Organised, proactive and commercially minded Comfortable using data to drive results Why Gumbuya World?

Victoria's largest adventure destination Be part of a growing membership program Career development prospects Team events, celebrations and staff perks Help families create memories that last a lifetime
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📌 Membership & Loyalty Specialist Port Phillip City
🏢 Gumbuya World
📍 Port Phillip City