People & Culture Coordinator | Executive Support to GM
Norris Hair & Beauty – Underwood, Brisbane
An attractive package (salary & hours) will be negotiated with the successful candidate.
An HR role with variety and genuine influence.
Norris Hair & Beauty is an Australian-owned wholesale business supporting 23 stores and approximately 85 employees across Queensland, New South Wales, WA and the ACT.
We've been around for more than 80 years, but remain a friendly, practical and down-to-earth business where people come first.
We're creating a current position for an experienced and qualified
People & Culture Manager
to manage the day-to-day HR function across Norris while also providing executive and organisational support to our General Manager, Shellie.
The role is expected to be approximately
60% People & Culture and 40% Executive Support
.
What you'll be doing
Providing practical HR guidance to managers and employees
Managing recruitment, onboarding and employment documentation
Supporting performance, conduct, attendance and employee-relations matters
Maintaining HR records, policies, systems and compliance requirements
Coordinating training, probation reviews and employee development
Promoting clear communication and consistency across our stores
Working with external workplace specialists when required
Helping Shellie manage meetings, priorities, projects and follow-ups
Preparing correspondence, reports, agendas and action lists
Making sure important actions don't disappear into the "we'll get to that later" pile




About you
You will need:
A recognised tertiary qualification in Human Resources, Employment Relations or a closely related field
Strong practical experience in a generalist HR or People & Culture role
Sound knowledge of Australian employment practices and workplace relations
Experience managing sensitive employee and performance matters
Excellent communication, organisation and documentation skills
Positive judgement, discretion and the confidence to work independently
A friendly, approachable nature and a willingness to help wherever needed
Experience in a multi-site, retail or wholesale business would be an advantage. AHRI membership would also be well regarded.
Why Norris?
You'll work directly with Shellie, our Director and the management team, with the freedom to shape a newly created role and improve how we support our people.
We work hard, enjoy what we do and believe that looking after our people is the best way to look after the business.
A quick note from our Director
"Shellie is an excellent General Manager, but too much of her time is being consumed by HR matters, administration and follow-ups that deserve dedicated attention.
We're looking for someone qualified, capable and enjoyable to work with—someone who can take ownership of our HR function, support Shellie and help keep the business moving.
Finding the right person matters much more to us than simply filling the position."
Chris Petersen
Director, Norris Hair & Beauty
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📌 People & Culture Coordinator | Executive Support To Gm (Brisbane)
🏢 Norris Hair & Beauty
📍 Brisbane