Job Description
A rare full time opening has arisen within the Castlereagh Boutique Hotel and NSW Masonic Club in Sydney CBD. We're a boutique lifestyle hotel with 83 rooms, 9 small to large function rooms housed in a heritage-listed building with a small and friendly team. This is a hands-on role and we're looking for someone who is passionate, professional, and thrives in a rapid-paced hospitality/club environment.
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Key responsibilities
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Working closely with the Admin, Sales and F&B; teams to deliver exceptional guest and client experiences by managing all event-related enquiries, bookings and administration with professionalism, accuracy, and a strong focus on driving yield
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Creating and distributing accurate floorplans and event documentation
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Conduct site inspections for clients and suppliers to support event coordination and conversion
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Responding to client communications promptly and professionally
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Collaborate with internal teams to ensure seamless event execution and exceptional client experiences
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Leading pre- and post-event briefings to ensure successful delivery and feedback implementation
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Managing invoicing, payment tracking, and reconciliation
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Maintain accurate event information, client details, and sales activity within the iVvy system
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Prepare regular and ad-hoc reports for the General Manager
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About you
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Previous experience (2+ years) in a similar role, ideally coming from a Hotel, Catering or Event company background
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Strong communicator, collaborative mindset and solid administrative skills
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Qualifications in event management or catering and RSA
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Reactive sales experience, including preparing quotes, managing correspondence, handling enquiries, and completing post-event follow-up
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A proactive, can-do attitude with excellent attention to detail
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Experience in delivering exceptional customer service, with confidence in upselling
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The ability to manage multiple events simultaneously while staying calm under pressure
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Full Australian working rights (essential)
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Comprehensive food and beverage knowledge
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Proven ability to coordinate conferences, weddings, dinners, private dining and accommodation bookings with accuracy and adherence to SOPs
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📌 Events Coordinator (New South Wales)
🏢 CASTLEREAGH BOUTIQUE HOTEL
📍 New South Wales