Job Description
Chiropractic Assistant – Patient Care, Phone Sales & Career Growth
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Adjusting to Health Pty Ltd – Bonnyrigg NSW
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Chiropractic Assistant - Patient Care, Phone Sales & Career Growth
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Bonnyrigg & Doonside | Casual & Part-Time | Multiple Positions
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Read this first
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This is not a quiet reception role.
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We're a high-energy, fast-paced Chiropractic team looking for exceptional people who are outstanding face-to-face, confident on the phone and motivated by achieving results.
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Depending on your strengths, you'll have the chance to work across patient care (spinal decompression), phone sales, current patient screening, lead follow-up and clinic operations.
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You'll be fully trained and supported - but you must be a quick learner, highly reliable, confident speaking with people and comfortable being accountable to KPIs.
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No prior Chiropractic or healthcare experience is required. Full, structured training is provided.
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About the role
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As a Chiropractic Assistant, you'll play a direct role in both the patient experience and growth of the practice.
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You'll be the first impression for many of our patients, whether that's welcoming someone into the practice or speaking with a new enquiry over the phone.
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We're recruiting for multiple positions across Bonnyrigg and Doonside, and responsibilities may differ depending on your strengths, experience and development.
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This role particularly suits someone who:
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Loves people and builds rapport quickly
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Has experience or natural ability in phone sales and customer service
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Enjoys busy, high-energy environments
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Is motivated by targets, KPIs and measurable results
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Learns quickly and takes ownership
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What you could be responsible for
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Depending on your role and strengths:
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Managing bookings, payments and patient flow
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Calling and following up new patient leads
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Conducting structured patient screening/intake calls
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Managing decompression treatment for patients
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Encouraging consistency and compliance with care
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Driving reviews & referrals
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Assisting with events and community initiatives
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This is a people, communication and performance role, not just administration.
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This role is right for you if:
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You're high-energy, outgoing and genuinely great with people
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You're comfortable with sales and following procedures
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You enjoy being busy and can move between tasks without losing attention to detail
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You're a quick learner
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You're highly coachable and respond well to feedback
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You're comfortable working towards clear performance expectations and KPIs
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Experience in phone sales, customer service, fitness, hospitality, medical/allied-health reception, patient care or other fast-paced customer-facing environments is highly regarded.
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Experience in a Chiropractic office is not required.
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Why you'll enjoy working with us
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Structured training & clear systems,



you're never left guessing
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Base hourly rate + commission opportunities for applicable responsibilities
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Complimentary Chiropractic care and support
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A positive, ambitious and mission-driven team
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Work that directly impacts patients and practice growth
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Team events and community involvement
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The opportunity to grow with an expanding multi-location Chiropractic group
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Where could this lead?
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For people who perform exceptionally well, there is significant room to grow.
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As our team expands, opportunities may include taking ownership of patient screening and lead conversion, training other CAs, leading decompression systems and becoming a Senior CA or CA Team Lead.
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We believe in giving talented people more responsibility as they demonstrate they're ready for it.
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Excellence in your core role comes first.
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Details
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Locations: Bonnyrigg & Doonside (Western Sydney NSW)
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Employment: Casual & Part time positions available
n Remuneration: Base hourly rate + commission opportunities
n Development: Performance-based opportunities for additional responsibility and leadership
n Transport: Reliable transport and ability to work across locations when required
n Start: Immediate opportunities available
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We're selective about who joins our team, so put your best foot forward.
n We are all for using AI to increase productivity however it doesn't belong in your cover letter.
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If you're driven, great with people, confident on the phone and looking for somewhere you can perform, develop and grow, we'd love to hear from you.

📌 Chiropractic Assistant - Patient Care, Phone Sales & Career Growth (New South Wales)
🏢 Adjusting to Health
📍 New South Wales