Automation Program Manager, Scaled Customer Success New South Wales

Automation Program Manager, Scaled Customer Success New South Wales

25 Sep
|
Sonder.io
|
New South Wales

25 Sep

Sonder.io

New South Wales

Sonder is seeking a Scaled Tech Touch Program Manager to own automated customer journeys for accounts without a named CSM. Design, build and improve onboarding, health-score triggers, and renewal nudges, partnering with Data & Insights, Product, and CS tiers to keep automation sharp and measurable.

Must-haves include 4+ years in scaled CS or related areas, experience with lifecycle campaigns at scale, and hands-on CRM tooling like HubSpot.
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📌 Automation Program Manager, Scaled Customer Success New South Wales
🏢 Sonder.io
📍 New South Wales

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