Job Description
Essence Electrical Pty Ltd is a fast-growing, family-owned electrical business based in Ipswich. We are a hardworking, down-to-earth team that takes pride in providing exceptional customer service and maintaining a strong reputation within the electrical industry.
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As our business continues to expand, we are looking for a motivated, reliable and proactive office administrator to join our team and grow with us.
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Full time Position | Bundamba, Ipswich
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Essence Electrical Pty Ltd is a fast-growing, family-owned electrical business based in Ipswich. We are a hardworking, down-to-earth team that takes pride in providing exceptional customer service and maintaining a strong reputation within the electrical industry.
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As our business continues to expand, we are looking for a motivated, reliable and proactive office administrator to join our team and grow with us.
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The Opportunity
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We are seeking a positive, organised and hardworking individual to join our Bundamba office on a full-time basis.
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This role is ideal for someone who enjoys a busy working environment, works well within a team and takes ownership of their responsibilities. Our office is fast-paced, with priorities often changing throughout the day. The successful candidate plays a crucial role in supporting the wider operation of the business, ensuring that administrative tasks and the logistics run seamlessly to support our technical teams and customers.
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Key Responsibilities
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Answering and directing telephone calls professionally
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Providing prompt and helpful customer service
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Responding to customer enquiries or directing them to the appropriate team member
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Monitoring and managing incoming emails
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Creating, managing and completing tasks relating to quotations and jobs
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Coordinating with subcontractors and maintaining positive working relationships
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Organising and managing technicians' schedules
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Completing general office and administrative duties
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Assisting other departments to support efficient daily operations
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About You
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We are looking for someone who:
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Brings enthusiasm and a positive attitude to the workplace
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Enjoys working in a busy and fast-paced environment
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Can think quickly, solve problems and make confident decisions
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Has excellent verbal and written communication skills
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Is highly organised and pays close attention to detail
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Can multitask and adapt to changing priorities
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Is confident using Microsoft 365 and learning new computer systems (Simpro)
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Takes accountability for their work and follows tasks through to completion
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Takes pride in delivering high-quality work
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Is willing to go above and beyond when required
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Can work effectively both independently and as part of a supportive team
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Previous experience in office administration, scheduling, customer service, or a related trade-service industry will be highly regarded; however, it is not essential.
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Why Join Essence Electrical?
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Become part of a growing, family-owned local business
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Work alongside a supportive, hardworking and energetic team
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Enjoy a varied position where no two days are the same
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Build your skills and develop a long‐term career
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Work from our Bundamba-based office
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If you are dependable, organised and ready to take ownership of an important role within a growing business, we would love to hear from you.
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📌 Office Administrator / Coordinator (Queensland)
🏢 Essence Electrical
📍 Queensland