WHA is seeking a friendly, organised and qualified Medical Receptionist to join our growing team at our Eastern Creek location. This is an exciting opportunity to be part of an established clinic and play a key role in delivering exceptional service to patients, practitioners and corporate clients.
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As the first point of contact for our clinic, you will be responsible for creating a welcoming workplace, managing appointments, supporting clinicians and ensuring the smooth day-to-day operation of the practice.
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About the Role
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Reporting to the Practice Manager, you will be responsible for:
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Greeting patients and visitors in a professional and friendly manner.
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Managing incoming calls, emails and appointment bookings.
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Registering new patients and maintaining accurate patient records.
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Processing invoices, receipts and payments.
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Liaising with doctors, allied health practitioners, employers and referring providers.
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Preparing patient files and supporting daily clinic operations.
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Managing incoming and outgoing correspondence.
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Ordering and monitoring stationery and medical supplies.
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Assisting clinicians with administrative tasks as required.
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Maintaining the presentation and organisation of reception and waiting areas.
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Supporting the team with general administration and office duties.
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About You
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To be successful in this role, you will have:
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Previous reception, administration or customer service experience.
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Excellent communication and interpersonal skills.
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Solid attention to detail and organisational skills.
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The ability to multitask and manage competing priorities.
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A professional, positive and patient-focused approach.
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High levels of confidentiality and integrity.
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Confidence using Microsoft Office and general business systems.
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Highly Regarded
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Previous experience in a medical, allied health or healthcare environment.
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Experience using Best Practice or similar practice management software.
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Knowledge of Medicare billing and medical terminology.
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Experience dealing with corporate clients and occupational health services.
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📌 Medical Receptionist New South Wales
🏢 Workforce Health Assessors
📍 New South Wales
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