Energy & Water Ombudsman NSW in Sydney CBD seeks an experienced Dispute Resolution Manager to lead the Early Resolution teams. The role focuses on delivering fair, timely dispute outcomes and high-quality customer service in a versatile hybrid workplace with three days from home.
You will manage team performance, triage workflows, and drive continuous improvement while directing allocation pathways for recent complaints and escalation support.
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📌 Dispute Resolution Manager – Early Resolution New South Wales
🏢 Energy & Water Ombudsman NSW
📍 New South Wales
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