Job Description
BioPak is seeking a Head of Customer Service in Sydney to lead a practical, hands‐on operation of ~50 people across Australia and the Philippines. You will build a capable team, set clear performance standards and deliver an excellent, customer‐first service experience.
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This role is about turning complex service into easy, reliable delivery and will evolve into automation, technology partnerships and broader customer service strategy as BioPak grows.
📌 Customer Service Leader -- Scale 50-Person Global Team (Launceston)
🏢 BioPak
📍 Launceston
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