Job Description
You will oversee the non-clinical operations, ensure seamless patient experience, and maintain efficient workflows for our specialist.
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Hours and Availability
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This is a part-time position 2 days per week (Thursday and Friday). Occasional availability for a third day per week and holiday/absence cover is highly desirable.
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Key responsibilities
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Manage billing, Medicare/health fund claims, invoicing, and petty cash
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Coordinate specialist diary, surgical bookings, and clinic schedules
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Handle complex enquiries, resolve complaints, and ensure friendly and positive customer service
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Manage medical and office supply inventories and oversee equipment maintenance
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Manage administrative and reception staff
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About you
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Minimum 2–3 years of experience as a Medical Practice Manager (ENT or surgical specialty experience highly regarded)
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Proficiency with medical software (eg Bluechip Medical Director or Genie)
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In-depth knowledge of Medicare benefits schedule (MBS) items, health funds, and eclipse billing
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Strong leadership capabilities with excellent interpersonal and communication skills
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Exceptional organisational skills and the ability to multitask in a fast-paced setting
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About us
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We are an Ear, Nose, and Throat (ENT) specialist practice located in the heart of Miranda. Our clinic delivers exceptional patient care, utilises state-of-the-art medical technology, and fosters a supportive team environment.

📌 Practice Manager (Part-Time) (New South Wales)
🏢 Shire Family ENT
📍 New South Wales