Job Description
Medical Receptionist / Medical Administrator
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The Banyans Medical Center – Bowen Hills QLD
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Are you an experienced Medical Receptionist or Medical Administrator who enjoys delivering exceptional patient care? Join our team in Bowen Hills, where you'll play a vital role in supporting patients with complex and chronic health conditions through a coordinated, multidisciplinary healthcare approach.
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Make a Difference Every Day
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Are you an experienced Medical Receptionist or Medical Administrator who enjoys delivering exceptional patient care? Join our team in Bowen Hills, where you'll play a vital role in supporting patients with complex and chronic health conditions through a coordinated, multidisciplinary healthcare approach.
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About Us
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The Banyans Medical Centre & Specialist Clinics and Total Veteran Healthcare are leaders in multidisciplinary healthcare, delivering coordinated medical, allied health and specialist services. Our focus is on providing timely, high-quality, patient-centered care through innovative treatment pathways and a collaborative team approach.
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About the Role
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As the first point of contact for our patients, you'll help create a positive experience from their very first interaction. You'll coordinate appointments, referrals and patient communications while ensuring smooth administrative processes and exceptional customer service.
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Key Responsibilities
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Welcome patients and manage reception enquiries in person and by phone.
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Coordinate appointments and referrals through Medicare (MBS)



and DVA pathways.
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Maintain accurate patient records and administrative systems.
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Support billing processes across Medicare, DVA and private health.
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Assist with reporting, auditing and data management.
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Contribute to improving administrative processes and workflows.
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Ensure compliance with privacy, governance and organisational policies.
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Work closely with our multidisciplinary clinical team to deliver outstanding patient care.
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About You
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We're looking for someone who is compassionate, detail-oriented and thrives in a busy healthcare environment.
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You Will Have
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Previous experience in medical reception or healthcare administration.
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Outstanding customer service and communication skills.
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Experience with Best Practice software.
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Strong organisational skills and attention to detail.
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Knowledge of Medicare, DVA and private health billing.
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The ability to manage competing priorities with a calm, professional approach.
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A positive, team-focused attitude.
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Why Join Us?
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Competitive salary package.
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Modern, supportive workplace.
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Ongoing training and professional development.
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Chance to grow with an expanding healthcare organisation.
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Work alongside a passionate multidisciplinary team.
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Make a genuine difference in the lives of patients every day.
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The Banyans Medical Centre & Specialist Clinics
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Delivering exceptional, patient-centered healthcare.

📌 Medical Receptionist / Medical Administrator (Queensland)
🏢 The Banyans Medical Center
📍 Queensland