Job Description
This is a casual medical reception position providing support to a healthcare practice.
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Key responsibilities
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Provide a warm welcome and assist patients with their enquiries and appointments
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Handle telephone enquiries with professionalism and courtesy
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Process patient payments accurately via cash and EFTPOS
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Ensure the secure and efficient storage and retrieval of patient and practice records
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Maintain confidentiality of patient personal and financial information at all times
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Keep the reception area and clinic rooms clean and organized
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About you
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Previous medical reception experience is highly valued
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Proficiency in computer skills, with PDF skills being a significant advantage




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Outstanding customer service and teamwork skills
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Ability to work effectively under pressure
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Commitment to ethical conduct and behaviour
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Excellent verbal and written communication skills
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Empathy towards patients
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Solid work ethic, a can-do attitude, and the ability to meet performance targets
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Punctuality and reliability are essential
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Medical admin: 1 year (Required)
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Customer service: 1 year (Required)
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Work Authorisation: Australia (Required)
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📌 Medical Receptionist (New South Wales)
🏢 MediPharm Medical Practice
📍 New South Wales