O’Connors has been proudly supporting Australian farmers for over 60 years, delivering leading agricultural machinery, precision farming technology and trusted aftersales support across regional Australia.
We are seeking an experienced and motivated Service Manager to lead our Service Department at our Corowa dealership.
This is an exciting leadership opportunity for someone who enjoys developing people, driving operational performance and delivering exceptional customer service.
About the Role
Reporting to the Branch Manager, you will lead the Service Department and be responsible for ensuring strong team performance, customer satisfaction and achievement of key business objectives.
Key responsibilities include:
Leading, mentoring and developing a high-performing Service team
Managing workshop operations, scheduling and technician allocation
Driving productivity, efficiency and timely completion of repair orders
Building strong customer relationships and ensuring a positive service experience
Overseeing warranty administration, invoicing and operational compliance
Managing service department budgets and performance reporting
Identifying opportunities to grow the service business and strengthen customer engagement
Promoting a strong safety culture and commitment to O’Connors' values.
About You
Proven leadership and people management experience
Robust operational and commercial skills within a workshop, service or technical environment
Excellent communication and customer relationship skills
The ability to motivate and engage a team to achieve results
Strong organisational skills and attention to detail
A commitment to continuous improvement, safety and quality outcomes
Experience in agriculture is highly regarded; however, candidates from the automotive, trucking, transport, heavy equipment, mining or related industries are encouraged to apply.
Why Join O’Connors?
Lead a key department within a respected and growing organisation
Competitive remuneration package including company vehicle and phone
Employee advantages and staff discounts
Ongoing leadership development and career progression opportunities
A supportive and collaborative team culture
The prospect to make a genuine impact on business performance and customer outcomes
J-18808-Ljbffr
📌 Service Manager Corowa
🏢 O'Connors
📍 Corowa
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