Ready for a role where you can bring your initiative, organisation and personality to the table?
This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast-paced setting and takes pride in creating an exceptional experience for clients, members and visitors.
The Prospect:
No two days will look the same!
As the first point of contact for the business, you'll play a key role in ensuring the workplace runs smoothly while building strong relationships with a diverse community of members and clients.
Your responsibilities will include:
Providing a professional and welcoming reception experience for clients, guests and visitors
Managing incoming calls, emails and general enquiries
Building strong relationships with members and providing exceptional day-to-day customer service
Managing meeting room bookings, room set‐up and meeting requests
Assisting with member onboarding and offboarding
Ensuring the workplace is always presented to a high standard
Providing general administration support to members and the wider team
Managing client queries and resolving issues in a timely and professional manner
Assisting with accounts payable and receivable
Supporting sales enquiries where required
Using CRM and workplace management systems
Assisting with social media and other business initiatives
Coordinating contractors and supporting the day‐to‐day operations of the centre
About You:
We're looking for someone with a naturally friendly and professional approach who enjoys being around people.
To succeed in this role, you'll have:
Exceptional customer service and communication skills
A polished and skilled presentation
Strong organisation and time management skills
The ability to juggle competing priorities in a busy environment
A proactive approach and willingness to use your initiative
Strong attention to detail
The ability to build relationships with a wide range of people
Confidence working autonomously while also being a supportive team member
Strong computer skills and the ability to pick up new systems quickly
A calm and resilient approach when things get busy
What's on Offer?
A varied, people-focused role where no two days are the same
The opportunity to be part of a modern and growing workplace environment
Ongoing training and development opportunities
Regular team events
A supportive and collaborative team
A fantastic Brisbane CBD location
If you're a people person who loves creating great experiences and keeping a busy workplace running smoothly, we'd love to hear from you.
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