SHINNA TOUR PTY.LTDis a well-established company located in Cairns.
We specialise in providing high-quality sightseeing, cultural, educational and guided tour experiences for domestic and international visitors.
Our services include organised day tours, sightseeing tours, regional excursions and customised tour experiences.
We are seeking an experienced Tour Guide whois reliable, professional, friendly and customer-focused.
The successful candidate will have strong communication and interpersonal skills, the ability to work independently and as part of a team, and a genuine commitment to providing safe, informative and enjoyable experiences for our guests.
Salary Range: $75,000 - $85,000 per annum (plus superannuation)
What we offer
Full-time permanent position
Supportive and professional team environment
Excellent work-life balance
Competitive salary based on skills and experience
Prospect to work with domestic and international visitors
Opportunity to conduct a variety of sightseeing, cultural and educational tours
Professional development and ongoing training opportunities
The Roles
Key responsibilities will include, but are not limited to:
Meeting and greeting visitors and providing a professional and welcoming introduction to the tour
Planning, organising and conducting sightseeing, educational, cultural and regional tours
Escorting visitors throughout tours and ensuring activities follow the planned itinerary
Providing informative commentary and explaining the history, culture, features and significance of local attractions and points of interest




Answering visitor questions and providing accurate information about destinations, attractions and tour activities
Planning and rearranging tour schedules and itineraries when required
Coordinating transportation arrangements and arranging entry to attractions and places of interest
Maintaining attendance records, booking information and other relevant tour documentation
Monitoring visitor safety and providing clear instructions and assistance throughout tours
Providing high-quality customer service and handling visitor enquiries or concerns in a professional manner
The position Requires
The successful candidate will have a proven track record of success within a similar role or work setting.
Relevant qualification such as AQF Certificate II or III in Tourism, Travel, Hospitality or a related field, or relevant industry experience
Proven experience working as a Tour Guide, Tour Escort, Tour Leader or in a similar role
Experience planning, organising and conducting guided tours
Good knowledge of local attractions, destinations, history, culture and points of interest
Excellent verbal communication and presentation skills
Strong customer service and interpersonal skills
Ability to provide clear, informative and engaging commentary
Ability to manage tour schedules, itineraries and visitor groups
Reliable, punctual and able to work independently and as part of a team
Current Australian Driver's Licence preferred, where driving duties are required
The candidate must have strong communication skills, excellent attention to detail, a professional presentation, and a reliable work ethic.
#J-*****-Ljbffr

📌 Experienced Tour Guide (Queensland)
🏢 Shine Tour
📍 Queensland