Branded Financial Services in Australia is seeking a Hardship Officer to support customers facing illness, financial distress, or life events. You will listen, understand and guide, balancing care with commercial judgement.
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You'll manage a portfolio of hardship accounts, develop practical support plans, and communicate decisions clearly with empathy while ensuring fairness and compliance. If you thrive in a rapid-paced workplace, value emotional intelligence, and want to help people while
📌 Empathy Driven Hardship Solutions Specialist New South Wales
🏢 Branded Financial Services
📍 New South Wales
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