Job Description
We are looking for a System Analyst to join our Diversified Platforms team and support the applications that enable HCF's life insurance, payments and shared services operations. This is a varied application support and delivery role where you will help keep critical applications running effectively while contributing to system enhancements, defect fixes, software releases and new product initiatives.
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Responsibilities
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Support One Office and other shared-service applications across HCF's diversified platforms
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Monitor system batches and investigate production incidents
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Provide first-level application and production support
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Work with vendors and internal stakeholders to resolve system issues
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Analyse system requirements and assess impacts for new and enhanced applications
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Design practical system solutions aligned with business requirements and solution architecture
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Contribute to defect fixes, enhancements, releases, testing and implementation activities
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Support project initiatives,



including recent product launches
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Maintain system availability, data integrity and accurate reporting
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Identify opportunities to improve delivery efficiency and effectiveness
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Required Skills
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At least two to three years' experience in systems analysis, application support, production support roles.
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Intermediate SQL capability, including the ability to investigate data and troubleshoot system issues
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Some SSIS exposure will be advantageous
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Strong analytical, problem-solving, troubleshooting and debugging skills
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Experience supporting distributed applications, including cloud-based applications
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Understanding of relational databases, SOA, REST or web services and client-server technologies
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Knowledge of the software development lifecycle and Agile or Scrum delivery practices
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Experience using Jira and Confluence
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📌 System Analyst (New South Wales)
🏢 Hcf Australia
📍 New South Wales