Job Description
Brothers Leagues Club Ipswich – Ipswich QLD
Brothers Leagues Club, the leading community focused sport & entertainment venue in Ipswich is looking for a passionate, creative and engaging Guest Experience Coordinator to join our team.
Do you love creating memorable experiences, capturing great content and engaging with people?
We are seeking an energetic, outgoing and organised Guest Experience Coordinator to help bring our events, promotions and community activities to life.
This is a hands‐on role that combines guest engagement, content creation, marketing support and event execution.
The position aligns with responsibilities including content capture, member engagement, social media support and promotional roll‐outs.
Brothers Leagues Club, the leading community focused sport & entertainment venue in Ipswich is looking for a passionate, creative and engaging Guest Experience Coordinator to join our team.
Do you love creating memorable experiences, capturing great content and engaging with people?
We are seeking an energetic, outgoing and organised Guest Experience Coordinator to help bring our events, promotions and community activities to life.
This is a hands‐on role that combines guest engagement, content creation, marketing support and event execution.
The position aligns with responsibilities including content capture, member engagement, social media support and promotional roll‐outs.
About the Role
As our Guest Experience Coordinator, you will be the face of many of our club activities, interacting with members and guests while creating engaging content that showcases everything happening at Brothers.
You will work closely with the Marketing Team to:
Engage with members and guests to gather feedback, stories and testimonials
Capture photos and videos for social media and marketing campaigns
Create and publish engaging social media content
Assist with the rollout of promotions,



events and member communications
Proof marketing material and ensure accurate execution of campaigns
Support community initiatives and sponsorship activities
Maintain current advertising, promotional & event displays throughout the club
Assist with reporting, promotional administration and operational marketing tasks
Help create memorable experiences for members and guests every day
About You
To be successful in this role, you will have:
A vibrant and outgoing personality
Exceptional customer service skills
Confidence engaging with people from all walks of life
Strong communication and interpersonal skills
Excellent attention to detail
Experience with social media platforms including Meta Business Suite
Strong & comfortable understanding of Microsoft Office including Excel & Publisher, Canva, social media platforms, databases and other computer programs to support communications, reporting and promotional activities.
Photography and video content creation skills with a keen eye for detail
Strong organisational and time management abilities
The ability to work independently and as part of a team
A positive, can‐do attitude and willingness to get involved
Eager to enter the field of Marketing & Promotions
Enjoys a fast paced environment
Previous experience in hospitality, events, marketing, customer service or content creation will be highly regarded.
Why Join Brothers?
Work in a energetic and community‐focused environment
Be part of a supportive and collaborative team
Enjoy variety in your role with no two days the same
Contribute to exciting events, promotions and community initiatives
Opportunities for professional growth and development
Requirements
Current RSA and RSG
Current Blue Card and Police Check.
Availability to work days, nights, weekends and Public Holidays as required.
If you're passionate about creating great experiences, love engaging with people and enjoy bringing content and events to life, we'd love to hear from you.

📌 Guest Experience Coordinator (Queensland)
🏢 Brothers Leagues Club Ipswich
📍 Queensland