We are partnered exclusively with StateCover Mutual on this search for a credible insurance leader who can lead and deliver this claims transformation project.

You'll be accountable for the technical transformation and translating the change into operational reality, taking care and account of the user experience. You'll deliver with the backing of the executive team, report to the General Manager, Claims & work within a well-resourced division of PM's, BA's through to SME's.

StateCover requires a transformation specialist with a proven track record of leading change in a highly regulated service delivery workplace. Someone who brings diversity of thought, innovation, anticipates what's coming next, and confidently drives an evolving project through real-time delivery.

Benefits
Competitive market rate salary with the security of a two-year contract
Flexible & hybrid working conditions
A board endorsed program with heavy investment and the backing of a well-resourced team
Genuine freedom within broad boundaries & accessibility to executive leadership and all areas of business
A well trusted brand with exceptional member retention, delivering a secure and long-standing presence in market

Key Areas of Focus




Join in assessing the current model and designing the path in moving to a future state claims model
Driving engagement and adoption of recent processes and technology
Building a data informed operation with a human centred and member aligned delivery
Partnering with the executive team and acting as a trusted advisor to the General Manager of Claims reporting on progress of embedment and deliverables

About you
Minimum ten years in senior roles within a related insurance claims or personal injury management workplace
Proven delivery of large-scale business transformation, operational change or organisational redesign including the implementation of technology
Demonstrated senior leadership experience
Strong influencing and stakeholder management skills, with the credibility to lead as well as work collaboratively at varying stages of the project

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.
J-18808-Ljbffr

📌 Senior Manager Claims Transformation Sydney
🏢 Haylo People
📍 Sydney