Job Description
About The Role
We're looking for a hands-on Venue Leader to join our Fish Market team in Sydney!
About The Role
We're looking for a hands-on Venue Leader to join our Fish Market team in Sydney!
This is a great opportunity to step into a leadership role where you'll take ownership of daily operations, lead and develop a great team, and create the kind of positive guest experience Yo-Chi is known for.
If you thrive on leadership, love being hands-on and enjoy creating great experiences for both your team and guests, keep reading.
About Yo-Chi
Chi is at the heart of everything we do.
Yo-Chi has grown from a local idea into a movement, inspiring creativity, welcoming all ages, and spreading good energy through frozen yogurt.
We're growing across Australia and internationally, and it's all driven by our people.
As a family-owned business, we put our team and guests first, creating positive experiences, supporting each other, and making our venues a place where everyone feels welcome.
What You'll Be Doing
Lead and inspire the team to deliver high energy, exceptional service
Take responsibility for daily venue operations, including rostering, stock management, cash handling and compliance
Maintain product quality, food safety standards and operational excellence
Coach, mentor and develop your team to reach their full potential
Monitor and drive key venue KPIs and team performance
Ensure the venue looks sharp, runs safely and delivers a memorable guest experience




Build a positive team culture where people feel supported and motivated
Work closely with the wider leadership team to achieve venue goals
Be hands on in the venue and lead by example, especially during busy periods
What we're looking for
3-5 years of leadership experience in hospitality, retail or QSR
Strong operational skills, including rostering, stock management and team performance
A hands on leader who isn't afraid to jump in and get things done
Ability to build a positive team culture and genuinely connect with your people
Strong communication skills and the ability to adapt your approach to different team members
Calm under pressure, resilient and able to think on your feet
Availability across a flexible Monday to Sunday roster
Why you'll love it here
Competitive salary plus quarterly performance bonuses
Free Yo-Chi every shift plus staff discounts
Real career growth opportunities as we continue to expand
Access to our Happiness Hub for wellbeing, learning and mental health support
A genuinely fun team culture with socials, team dinners and a crew you'll love working with
Flexible rotating rosters that work with your lifestyle
The prospect to be part of a growing Australian brand with plenty of room to make your mark
Sound like your kind of role?
Check us out on Instagram @iloveyochi or visit our website.
Please note: You must have full working rights in Australia to apply.

📌 Venue Leader (New South Wales)
🏢 Yo-Chi Frozen Yogurt
📍 New South Wales