Job Description
Gallagher Bassett is seeking a Customer & Capability Specialist to directly monitor, influence and develop claims staff, delivering a service experience aligned to our service framework.
You will support injured workers' recovery and secure return to work by guiding staff in claims and premium operations, while partnering with Branch and Team Managers to drive continuous improvement and staff capability.
📌 Claims & Capability Coach -- Hybrid (Australia) (Victoria)
🏢 972310 Overhead - Claims Victoria
📍 Victoria
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