Job Type: Permanent position | Full time position
Job Description
Store Manager – Full Time Location: Riverwood, NSW (Shop 7, ******* Belmore Rd, Riverwood NSW ****) Salary: $77,000 – $82,000 per annum + superannuation
Employment Type: Full-time (38 hours per week) ABN: **************
About the Business
Metro Wireless DX (operated by Mertel Pty Ltd) is an established retail business specialising in mobile phones, telecommunications products, plans, and related services.
The business operates in a fast-paced retail environment requiring strong leadership, sales performance, and customer service excellence.
Key Responsibilities
Manage daily store operations including opening and closing procedures, staff rostering, and coordination
Supervise, train, and lead retail staff to ensure effective performance
Manage store financial performance including profit and loss, budgeting, and cost control
Set, monitor, and achieve sales targets and key performance indicators (KPIs)
Develop and implement sales strategies to drive revenue growth
Manage recruitment, onboarding, and ongoing training of staff




Conduct staff performance reviews and manage workplace issues in line with company policies
Oversee inventory control, stock ordering, and stocktake processes
Liaise with suppliers to ensure timely stock availability
Ensure high standards of customer service and handle escalated customer issues
Maintain store presentation and implement promotional activities
Implement loss prevention and store security procedures
Ensure compliance with Work Health and Safety (WHS) and company policies
Requirements
At least 2–3 years of relevant experience in a retail management or supervisory role
Strong leadership and communication skills
Proven ability to manage store operations, staff, and sales performance
Ability to meet sales targets and manage day-to-day retail operations
Previous experience and knowledge of mobile phones, telecommunications products, mobile plans, and related services is highly preferred
#J-*****-Ljbffr

📌 Store Manager – Full Time (New South Wales)
🏢 Metro Wireless Dx
📍 New South Wales