Are you a people person who takes pride in delivering a great customer experience?
Do you thrive in a role where every day is different and your work genuinely makes a difference?
If so, we want YOU on our team.
**** Meteor Rentals is one of North Queensland's largest privately owned vehicle hire companies, with over 45+ years of history and a specialisation in commercial vehicles.
We're proudly family-owned, and our team culture reflects exactly that.
ABOUT THE ROLE
Based at our Cairns branch, our Front Counter team is the face of **** Meteor Rentals.
Customer service isn't just part of this job, it's the heart of it.
You'll be the first point of contact for our customers, setting the tone for every interaction and making sure their experience with us is seamless from start to finish.
This is a true Allrounder role where no two days look the same.
Alongside delivering exceptional customer service, you'll support all aspects of branch operations.
What You'll Be Doing:
Delivering exceptional customer service face-to-face, over the phone, and via email always with a friendly, professional approach
Building rapport with customers and going the extra mile to make their rental experience easy and enjoyable
Preparing rental agreements and contracts with accuracy and care
Processing payments and EFTPOS reconciliations
Managing data entry, filing, and general administration
Conducting vehicle checks,
cleaning, and presenting vehicles to company standard
Ferrying vehicles for customers when required
Supporting the broader team across all branch operations
POSITIONS AVAILABLE
Full-Time
Monday to Friday: 8:00 AM – 5:00 PM
Weekends: Saturday 8:00 AM – 5:00 PM Sunday 8:00 AM – 1:00 PM (rostered on rotation)
Selected public holidays: 8:00 AM – 1:00 PM (local holidays: 8:00 AM – 5:00 PM)
Annual salary from $65,******
WHAT WE'RE LOOKING FOR
A genuine people person with a passion for delivering great customer service
Previous customer service experience highly regarded (but not essential we train the right person)
Strong communication skills, both written and verbal
Sharp attention to detail and excellent time management
The ability to juggle priorities in a fast-paced, customer-facing setting
A current, valid driver's licence (essential)
A positive attitude, reliability, and genuine team spirit
WHY JOIN US?
Competitive remuneration dependent on position type and experience
Full training and ongoing support.
We set you up for success
Uniforms provided.
Look the part from day one
A supportive, tight-knit team in a family-owned business that genuinely cares
All legal work statuses are welcome to apply.
Interviews to commence from Wednesday 7th October
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