Accounts - Customer Service Representative

Melbourne Pathology is one of Victoria’s largest diagnostic pathology laboratories, committed to providing high quality healthcare throughout metropolitan Melbourne, regional Victoria and interstate.

A vacancy exists for a full-time employee in our Accounts Receivable department, working 76 hours per fortnight. The position will require the incumbent to work 5 days per week, between the hours or 8am – 5pm.

Duties will include:
- Answering a high volume of calls
- Assisting patients with their Medical Account enquiries
- Processing various payment types accurately
- Checking data discrepancies with Medicare; DVA; WorkCover; Private Health Funds
- Investigation and follow up outstanding aged accounts




- Solid attention to detail

The successful applicant must have excellent attention to detail, a high level of customer service as well as skilled telephone manner, communication skills, show positive initiative, be enthusiastic to learn, and the ability to work in a high-pressure environment. Confidentiality is extremely important in this role.

Previous experience in the health care industry or knowledge of the Medicare Rebate system would be highly advantageous.

For further information, please contact Kerrin Demaj via email at @mps.com.au.
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📌 Accounts Customer Service Representative Melbourne (Australia)
🏢 Melbourne Pathology
📍 Australia