Job Description
DR Dental is looking for an experienced, confident and highly organised Senior Dental Receptionist / Treatment Coordinator to join our established South Yarra practice.
This is not a conventional front-desk receptionist position.
We are looking for someone who enjoys building strong relationships with patients, coordinating treatment, discussing fees confidently, following up treatment plans and helping patients move forward with their care.
You will play an important role in delivering the high level of service our patients expect and helping coordinate their journey from first enquiry through to treatment completion.
Senior Dental Receptionist / Treatment Coordinator
South Yarra | $80,000 package | 4-day week | No Fridays or weekends
Why this role is different
$80,000 package for the right experienced candidate
Four-day working week
No Fridays or weekends
Senior patient-facing position with real responsibility
Work alongside experienced clinicians in cosmetic, reconstructive and general dentistry
Opportunity to become a key member of the practice leadership and patient-care team
Established South Yarra practice with a strong focus on patient education, quality dentistry and long-term relationships
Your role will include
Managing the patient journey from initial enquiry through treatment
Building strong relationships with new and existing patients
Discussing treatment plans, appointments and fees confidently and professionally
Following up outstanding treatment recommendations and patient enquiries
Coordinating complex treatment appointments
Managing and maintaining an efficient appointment book




Providing a high level of communication between patients, clinicians and the clinical team
Helping manage the reception area and supporting other team members
Monitoring recalls, follow-ups and outstanding patient care
Maintaining accurate patient records and administrative systems
Contributing to the continued growth and development of the practice
We would particularly like to hear from you if you have
Previous experience in dental reception, treatment coordination, practice coordination or dental administration
Excellent communication and interpersonal skills
Confidence discussing treatment and financial arrangements with patients
Strong organisational and follow‐up skills
A warm but qualified approach
The ability to manage multiple priorities in a busy clinical environment
Good understanding of dental terminology and treatment
Experience using Dental4Windows (D4W) is highly regarded but not essential
A genuine interest in providing exceptional patient care
Senior Dental Assistants are also encouraged to apply
Clinical knowledge combined with strong communication skills can make an excellent treatment coordinator.
About DR Dental
DR Dental is an established South Yarra dental practice providing general, cosmetic and reconstructive dentistry.
We focus on comprehensive diagnosis, patient education, long‐term care, and creating an exceptional experience for our patients.
We use modern digital dentistry and diagnostic technology, and we have a strong culture of professionalism, continuous improvement, and personalised patient care.
Hours
Monday to Thursday
No Fridays.
No weekends.

📌 Senior Dental Receptionist & Treatment Co-Ordinator (Victoria)
🏢 DR Dental South Yarra
📍 Victoria