Spotlight Group Holdings in Melbourne is seeking a Desktop Services Analyst to provide 2nd/3rd level desktop support across the Desktop Setting, including various sites and the Design Studio MacOS team.
The role includes on-call 24/7 escalation on a rotating basis and a hybrid work arrangement.
You will manage incidents and service requests to meet SLA, support Active Directory, Microsoft 365, SCCM, Intune MDM, and network services, while delivering customer-focused support in a fast-paced
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