This role is ideal for someone who enjoys interacting with people, thrives in a busy environment and takes pride in delivering high-quality customer experiences.
Key responsibilities
Reporting to theCustomer Service Team Leader, you will provide professional customer service and administrative support across a wide range of Council functions.
You will be responsible for assisting residents, visitors and internal stakeholders through front counter services, telephone enquiries, correspondence management and administrative support activities.
Provide exceptional front counter and telephone customer service.
Respond to and distribute enquiries received through Council's customer service channels.
What you need
Most importantly, you will demonstrate a commitment to our Council values and contribute to our family-friendly, collaborative and progressive workplace culture.
You are a customer-focused and organised professional who enjoys helping people and delivering exceptional service.
With experience in a customer service and/or administrative environment, you have solid communication skills, a positive attitude and the ability to build effective relationships with a diverse range of people.
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📌 Customer Service Assistant - Casual (New South Wales)
🏢 Narrabri Shire Council
📍 New South Wales