Permanent full time position
Melbourne North West location
Join a reputable national professional services organisation

The Organisation

Our client is a highly respected professional services organisation with a strong national presence. Renowned for fostering an authentic, connected, and innovative workplace culture, they continue to experience growth and are seeking an experienced Credit Officer to join their Finance team. This is an excellent opportunity for an individual looking to build their career within a stable and collaborative setting.

Responsibilities

Reporting to the Credit Manager, you will be responsible for managing a portfolio of accounts and ensuring the timely collection of outstanding debtor balances while maintaining solid relationships with internal and external stakeholders.

Key responsibilities include:
Managing debts that fall outside agreed payment terms
Following up overdue accounts via phone and email
Negotiating repayment arrangements with customers
Investigating and resolving invoice and account queries
Providing monthly statements to clients
Preparing monthly debtor and collection reports
Escalating delayed payments and high-risk accounts where required




Maintaining accurate debtor records and detailed file notes
Handling internal and external stakeholder enquiries
Completing weekly and monthly reporting for the Credit Manager
Achieving monthly collection targets and KPIs

Candidate Profile

To be successful in this role, you will possess:
Previous experience as a Credit Officer, ideally within a professional services environment
Strong dispute resolution and negotiation skills
Excellent written and verbal communication abilities
Proven ability to build and maintain strong stakeholder relationships
Strong problem-solving capabilities and commercial acumen
Excellent organisational and time management skills
Ability to work effectively under pressure and meet deadlines
Intermediate Microsoft Excel, Word, and Outlook skills
High attention to detail and accuracy

What's on Offer
Salary package of $70,000 - $75,000 + Super
Melbourne North West location with easy public transport access
Permanent role offering long-term job security
Supportive and collaborative team culture
Chance to join a growing national organisation
Stable and well-established business with strong leadership
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📌 Credit Officer Melbourne
🏢 Sharp & Carter
📍 Melbourne