IKEA Perth, in Innaloo, is seeking a Customer Resolution Representative (Resolutions Generalist) to handle a high volume of post-sales inquiries across phone, email, chat, and other channels.
You will deliver fair, efficient resolutions, balancing customer needs with business requirements, and contribute to trusted customer relationships.
The role requires empathy, strong communication, and the ability to navigate complex cases, with hybrid work arrangements and a rotating roster on a full time
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📌 Customer Resolution Specialist - Multichannel Support (Hybrid) (Tasmania)
🏢 Inter IKEA Systems
📍 Tasmania
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