Restoration Scheduler | Internal Restoration Team
Brisbane | Full time

Are you an experienced Restoration Scheduler looking for your next prospect with a well-established insurance builder?

My client is a leading insurance building company with a dedicated in-house restoration division. Due to continued growth, they're looking to add an experienced Restoration Scheduler to their Brisbane team.

This role sits within a specialised scheduling team, working alongside dedicated Restoration Case Managers. Unlike many restoration admin positions, this role is purely focused on coordinating and scheduling restoration works - no case management responsibilities.

The Role

Working closely with restoration technicians and internal stakeholders, you'll be responsible for ensuring jobs are booked efficiently and resources are allocated effectively.

Your responsibilities will include:
Scheduling restoration technicians across a range of water, fire, mould and other restoration claims
Coordinating appointments with customers and technicians
Managing daily schedules and making adjustments as priorities change
Monitoring technician availability and job progress
Liaising with internal teams to ensure works are completed within required timeframes




Maintaining accurate job records within the system
Providing a high level of customer service throughout the scheduling process

What's on Offer
Join a growing internal restoration division within a reputable insurance builder
Brisbane office location
Supportive team workplace with dedicated Case Managers handling claim administration
Stable, full time position with long-term career opportunities
Competitive salary package based on experience

About You

To be successful in this role, you'll have:
Previous experience scheduling restoration technicians within the restoration industry (essential)
A strong understanding of restoration workflows and time-sensitive claims
Excellent organisational and time management skills
The ability to prioritise and juggle multiple jobs simultaneously
Strong communication skills and a customer-first approach
Experience using restoration or insurance industry software will be highly regarded

In the past 5 years we have been extremely humbled to have placed over 16,000 people into meaningful employment. This equates to 21 lives enhanced every day!
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📌 Restoration Scheduler Brisbane City
🏢 Marble Group
📍 Brisbane