About the job
Mercor
connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include
Benchmark
,
General Catalyst
,
Peter Thiel
,
Adam D'Angelo
,
Larry Summers
, and
Jack Dorsey
.
Position:
Zendesk Expert
Type:
Contract
Compensation:
$100–$200/hour
Location:
Remote
Role Responsibilities
Evaluate the effectiveness of
Zendesk's AI agent
in real-world applications.
Provide insights to improve
AI model outputs
and enhance customer support experiences.
Collaborate with teams to refine
AI training data
and ensure high-quality performance.
Work
independently and asynchronously
to meet project goals and deadlines.
Develop strategies for optimizing
AI agent




deployment and usage.
Qualifications
Must-Have
Experience with
Zendesk's AI agent
.
Robust understanding of
AI-driven customer support
systems.
Application Process (Takes ***** mins to complete)
Upload resume
AI interview based on your resume
Submit form
Resources & Support
For details about the interview process and platform information, please check:
For any help or support, reach out to: ******
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

📌 Zendesk Specialist - Ai Integration (Sydney)
🏢 Mercor
📍 Sydney