The Sebel West PerthWest Perth, WA Full Time $69,000 – $72,000 + superannuation (depending on experience)
The Sebel West Perth is a contemporary 4-star apartment hotel located in the heart of West Perth.
With a strong mix of corporate and leisure guests, we pride ourselves on delivering skilled, consistent and personalised service within a boutique-style environment.
At The Sebel West Perth, we believe hospitality is defined by professionalism, consistency and genuine care.Every guest interaction matters, and every shift sets the tone for the experience we deliver.
We are seeking a true hospitality professional who takes pride in their work, leads by example on the floor, and is passionate about creating a welcoming and memorable stay for our guests.
About the Role
Reporting to the Assistant General Manager, this is a hands-on operational role where you will be rostered across all shifts and take full responsibility for the Front Office during your shift.
Key responsibilities include:
Running the Front Office shift end-to-end, including check-in, check-out and guest services
Acting as the senior team member on duty and making operational decisions when required and taking initiative when it comes to creating a "positive guests experience".
Managing guest feedback and resolving concerns promptly and professionally
Ensuring reservations, billing and rate accuracy are maintained
Driving upselling opportunities and supporting revenue integrity
Maintaining presentation,



compliance and procedural standards
Setting clear service expectations through visible leadership on the floor
Assisting other departments during peak periods to ensure overall hotel performance
This role requires availability across weekdays, weekends and public holidays.
About You
You will bring:
2-3 years' hotel Front Office experience
Previous experience as a Senior GSA or Supervisor
Strong working knowledge of Opera - Cloud PMS systems
Accor Hotel Distribution and Reservation Systems
Proven ability to manage guest escalations independently and make sound decisions under pressure
A calm, solutions-focused and accountable approach
High attention to detail and professional standards
Applicants must have valid Australian working rights.
Sponsorship is not available
Benefits of Joining The Sebel West Perth
The Sebel West Perth operates under the globally recognisedAccorbrand, combining international standards with local ownership and professional management.
We offer:
The opportunity to work within an internationally recognised hotel brand
Membership toAccor Heartist, providing access to global accommodation and dining discounts
Exposure to brand standards alongside commercial hotel operations
Career development within a growing multi-property hospitality group
A collaborative and performance-focused team culture
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📌 Gsa / Front Office Supervisor (Western Australia)
🏢 The Sebel West Perth
📍 Western Australia