Job Description
frank green is seeking Customer Experience Agents to support customers during the peak Christmas period.
You will engage with customers across email, live chat, phone and social media to ensure a genuinely positive experience.
You'll handle product questions, deliveries, refunds, replacements, and order issues while collaborating with Digital, Marketing and Operations to resolve problems.
A positive, customer-first mindset is essential.
📌 Holiday Customer Experience Specialist -- Hybrid, Eco Brand (Victoria)
🏢 Frank Green
📍 Victoria
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