About Us
Mercure Sunshine Coast Kawana Waters is a full-service franchised hotel offering 81 guest rooms, 3 function rooms, and an onsite restaurant and bar.
Operating 24/7, the hotel services a strong mix of corporate and hospital-related travellers, along with leisure guests and group bookings.
Ideally located in the heart of the Sunshine Coast Health Precinct, directly adjacent to Sunshine Coast University Hospital, the property plays a key role in the local accommodation market.
About the Role
We are seeking a hands-on and reliable Maintenance Handyperson to support the ongoing upkeep, safety, and presentation of the hotel.
This role is essential in ensuring all areas of the property are maintained to a high standard, contributing directly to the overall guest experience.
Key Responsibilities
Conduct day-to-day general maintenance across all areas of the hotel, including guest rooms, corridors, public areas, function spaces, restaurant, bar, and back-of-house
Respond promptly to maintenance requests raised by Front Office, Housekeeping, and other departments, ensuring minimal disruption to guest experience
Perform preventative maintenance in line with the hotel's planned maintenance program, including routine inspections of rooms, equipment, and facilities
Identify, troubleshoot, and repair faults across a range of trades including basic electrical, plumbing, carpentry, painting, and general wear and tear
Maintain all plant and equipment, including air‐conditioning systems, lighting, plumbing fixtures, door locks, and appliances
Complete room inspections to ensure all fixtures, fittings, and equipment are in full working order prior to guest arrival
Ensure all safety systems are operational, including fire panels,



emergency lighting, exit signage, and alarms, escalating any issues immediately
Support compliance with Workplace Health & Safety (WHS) requirements, ensuring a safe environment for both guests and team members
Maintain accurate records of maintenance tasks, repairs, and scheduled works
Coordinate and supervise external contractors where required, ensuring work is completed to standard and in line with hotel procedures
Assist with minor refurbishment projects, including painting, patching, and basic upgrades to maintain presentation standards
Monitor and manage maintenance supplies, tools, and inventory, ensuring adequate stock levels at all times
Support energy efficiency initiatives and identify opportunities to reduce operational costs
Be available for after‐hours or on‐call maintenance support where required in a 24/7 operational environment
Work collaboratively with all departments to ensure the hotel is presented at a consistently high standard
About You
Previous experience in a maintenance or handyperson role (hotel experience highly regarded)
Sound knowledge of general building maintenance including electrical, plumbing, and carpentry basics
Ability to work independently and manage competing priorities
Strong problem‐solving skills with a proactive approach
Good communication skills and a professional attitude
Physically capable of performing manual tasks
Versatile availability, including occasional weekends or on‐call support
What We Offer
Accor Heartist staff rates across a global network of hotels
Access to Accor training and development programs
Career progression opportunities within Accor
Supportive team environment within a well‐established hotel
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📌 Maintenance Handyman (Melbourne)
🏢 MERCURE
📍 Melbourne