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Benefits
Bonus based on performance
Competitive salary
Paid time off
A quick-growing visual communications company in Clermont, FL is looking for a driven, people-focused, and detail-oriented Customer Experience & Sales Specialist to join our team.
This is not a typical customer service role - we're looking for someone who can build relationships, drive sales, stay organized, and confidently manage multiple customer interactions at once.
Why This Role Stands Out
Competitive Pay + Performance-Based Bonuses
Paid Vacation & Holidays
Ongoing Training & Career Growth Opportunities
Work with a energetic, creative product line tailored to each customer
Be part of a fast-paced, team-driven environment where your impact is visible daily
What You'll Do
You'll be the first impression and ongoing relationship manager for our customers - balancing service, sales, and organization.
Customer Experience
Greet walk-in customers and manage incoming calls/emails with professionalism and energy
Guide customers through product options and recommend solutions
Build strong, long-term relationships with clients
Sales & Business Development
Identify opportunities to upsell and cross-sell products
Follow up with past customers to generate repeat business
Conduct outbound calls (past clients, leads, and invoice follow-ups)
Assist with collecting past-due invoices professionally
Order & Project Coordination
Prepare estimates and enter accurate work orders
Coordinate with the production team to ensure timely delivery
Stay on top of multiple jobs, deadlines, and details simultaneously
Daily Operations
Participate in team meetings and contribute to sales/marketing efforts
Keep organized records, notes, and follow-ups
What We're Looking For
This role requires someone who is equally comfortable talking to people AND working behind a computer.
Must-Have Skills




Strong communication and relationship-building skills
Confidence in sales conversations and asking for the order
Highly organized and detail-oriented
Comfortable multitasking in a fast-paced environment
Technical Proficiency
Basic computer skills are essential, including:Creating and organizing folders
Navigating Google Workspace (Docs, Sheets, Drive, Calendar)
Using spreadsheets and tracking information
Managing calendars, reminders, and task lists
Experience
2-3 years in retail, customer service, or inside sales preferred
Experience with sales, upselling, or account management is a strong plus
Who Will Thrive In This Role
Someone who enjoys talking to people and closing deals
A self-starter who doesn't wait to be told what to do
Someone who notices details others miss
A team player who can also take ownership of their work
Physical Requirements
Ability to sit and work at a computer for extended periods
Ability to handle a high-volume workload with accuracy
Is This You?
Do you enjoy helping customers while also driving sales?
Do you like staying organized while juggling multiple priorities?
Are you looking for a role where you can grow your skills and make an impact?
If so, we'd love to meet you.
Compensation: $***** - $***** per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills.
We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future?
Discover your next career.
Make your statement.
This franchise is independently owned and operated by a franchisee.
Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.
All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
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