Our client is an established Australian security services provider delivering security solutions across a diverse commercial client portfolio. Due to continued growth, they are looking for an experienced Security Operations Manager to oversee their Mobile Patrols division.
About the Role
This is a hands‑on management position responsible for the performance and delivery of Mobile Patrol operations across Melbourne . You will oversee patrol officers, rostering, fleet and service delivery while managing key client relationships and driving operational efficiency.
$110k - $130k + Super (negotiable on experience)
Fully maintained company vehicle
Senior operational management position
Manage an established Mobile Patrols operation
Autonomous role with genuine responsibility
Established and growing security business
Duties
Lead patrol officers, rostering and deployment
Oversee fleet, alarm response and service delivery
Manage client relationships and escalations
Monitor KPIs, labour utilisation and operational performance
Maintain compliance and service standards
Skills & Experience
Commercial security operations experience
Experience with TrackTik or similar patrol management systems
Robust rostering and workforce management experience
Solid client and team management skills
Commercially minded with a focus on operational performance
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