At EQT, we're committed to helping our clients protect, grow and manage their wealth with confidence.
As our Business Assurance Officer, you'll play an important role in supporting a strong risk and quality culture across our Trustee & Wealth Services (TWS) business.
Working closely with the Senior Manager, Professional Standards, you'll help drive quality assurance activities, identify opportunities for continuous improvement, support audit and compliance initiatives and provide valuable insights that strengthen operational performance and client outcomes.
This is an opportunity to join a collaborative team where your work will have a visible impact on governance, risk management and service excellence.
What you'll do:
Managing and supporting the TWS Quality Assurance Program and annual QA Plan
Conducting quality reviews, control effectiveness testing and thematic reviews across the business
Monitoring incidents, complaints and audit findings to identify trends and improvement opportunities
Assisting with remediation activities and strengthening operational controls
Preparing reporting and insights for management committees and senior leaders
Supporting risk, compliance and governance activities across TWS
Collaborating with stakeholders across the business, Enterprise Risk and Internal Audit functions
Contributing to process improvement initiatives that enhance client, risk and operational outcomes
Supporting the development and implementation of policies, procedures and quality frameworks
21st September, ****
At EQT, we're committed to helping our clients protect, grow and manage their wealth with confidence.
As our Business Assurance Officer, you'll play an important role in supporting a strong risk and quality culture across our Trustee & Wealth Services (TWS) business.




Working closely with the Senior Manager, Professional Standards, you'll help drive quality assurance activities, identify opportunities for continuous improvement, support audit and compliance initiatives and provide valuable insights that strengthen operational performance and client outcomes.
This is an opportunity to join a collaborative team where your work will have a visible impact on governance, risk management and service excellence.
What you'll do:
Managing and supporting the TWS Quality Assurance Program and annual QA Plan
Conducting quality reviews, control effectiveness testing and thematic reviews across the business
Monitoring incidents, complaints and audit findings to identify trends and improvement opportunities
Assisting with remediation activities and strengthening operational controls
Preparing reporting and insights for management committees and senior leaders
Supporting risk, compliance and governance activities across TWS
Collaborating with stakeholders across the business, Enterprise Risk and Internal Audit functions
Contributing to process improvement initiatives that enhance client, risk and operational outcomes
Supporting the development and implementation of policies, procedures and quality frameworks
What you'll need to succeed:
You'll bring experience in risk, compliance, quality assurance,



governance or audit within a financial services workplace and enjoy working with stakeholders to improve processes and outcomes.
We're looking for someone who has:
Experience in financial services, ideally within risk, compliance, governance, audit or quality assurance
Strong analytical skills and the ability to interpret data, identify trends and provide meaningful insights
Experience undertaking quality assurance activities, reviews and related reporting
Knowledge of financial services regulatory requirements and the broader regulatory environment
What we offer:
A warm, open, and supportive culture
An attractive remuneration package, including reward and recognition programs
An employee wellness program, including discounted health insurance and an employee assistance program
A workplace volunteering and giving program to enable you to help others in the community
Discounted tax and estate planning services
16 weeks paid parental leave for the primary carer
Great central CBD location, modern office fit-out and end-of-trip facilities
Flexible/hybrid working environment
About Us - Trusted Since ****
Equity Trustees was established in **** and is now one of Australia's largest specialist trustee companies.
We help our clients grow, manage and protect their wealth now and for future generations.
As a trustee company, we are responsible for always acting in our client's best interests, ensuring they feel safe, valued, and cared for.
We are committed to providing a workplace that is flexible, rewarding, and supportive of individual development.
Just as you will help us grow our business, we will help you grow in your career.
Equity Trustees is over 145 years strong - and growing.
#J-*****-Ljbffr

📌 Business Assurance Officer (Melbourne)
🏢 Equity Trustees
📍 Melbourne