Transport for NSW is seeking a senior tolling and program specialist to lead toll relief and reform initiatives within a high‐visibility public sector program.
You will translate customer insights into measurable improvements and oversee risk, reporting and stakeholder engagement.
The role requires mentorship of team members, collaboration with product managers and customer teams, and delivery of evidence‐based solutions that boost customer satisfaction and operational efficiency within a
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📌 Tolling Reform & Customer Experience Lead (New South Wales)
🏢 Transport For Nsw
📍 New South Wales
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